You are here: How to Order >> Terms & Conditions of Service
Terms and Conditions of Service (TOS)
All Neotrope/DotComMojo services (as found on this and related websites) are subject to the following Terms of Service (TOS). You will be required to agree to these TOS on both the order form and on the project information form. If you don't agree to these TOS, you will not be able to order any of our keyword optimization and contextual marketing solutions.
The following TOS are subject to change. You should review the latest (current) version in effect as found on our secure order form.
TERMS AND CONDITIONS OF SERVICE (TOS) FOR NEOTROPE'S SEARCH ENGINE AND KEYWORD
MARKETING SERVICES COLLECTIVELY KNOWN AS DOTCOMMOJO(TM), DOTSORCERER(TM), AND
ALCHEMY POSITIONING(TM).
You agree that you are the authorized owner or representative for the website(s)
you are asking us to submit to search engines and/or provide promotional
services for; and further, that we are authorized to debit your credit card for
the services you are requesting (if paying for service by credit card).
By providing access to your web server(s) and site content for the purposes of
adding/modifying content in order to improve ranking potential, you agree to
hold Neotrope and all personnel harmless against any claims of damage or
availability of content over the Internet to content located on your server(s).
While we will make all efforts to make back-up copies of any modified content,
and will inform you in advance of any changes to be made (if any), we cannot
guarantee that the content will be 100% available during changes. We are not
responsible for ensuring that suitable prior backup copies of your original
content are saved anyplace other than in a suitable "backup" folder on your
server. Any content or digital files created or archived by Neotrope on our
premises remain our exclusive property and you shall have no claim thereto.
Neotrope has no way of knowing if you have previously over-submitted a site or
sites to specific search engines which may block your site for submitting too
often. While we will work closely with you in an attempt to determine your
status with such search engines and online databases, we make no guarantee
against, and will not be held liable for, any blockage of your site by any or
all search engines which have or which may enact such policies. Our proprietary
internal system is designed to avoid this issue, however -- again -- we have no
control over any actions taken or to be taken by an employee of yours, or any
other company you have worked with, are working with, or shall work with which
may adversely impact your rankings due to "over submission."
We do not offer our consulting services "on approval," or under a "trial
program" of any kind. Orders may not be cancelled once placed, and no refunds
will be provided under any circumstances. Since we will perform all services
provided under this ageement, your credit card billing will not qualify for a
chargeback (or "friendly fraud"), and we will dispute any and all attempts to
perform any such action.
No warranty is expressed or implied, and we make no claims of suitability of our
services for any purpose. Due to the nature of our consulting services to be
provided, existing and emerging Internet technologies, domain name and search
engine availability and changing policies and methods of listing sites by search
engines and online databases, no guarantees are made as to effectiveness either
intially or over time of our services.
You understand and acknowledge you are hiring Neotrope and its related companies
as a consultancy, who will provide information and services based on our proven
expertise; we are not delivering a software product, or tangible personal
property of any kind, therefore there is no "return policy" in effect for our
offerings.
Neotrope will remove links within our ContextEngine(tm) system to any web SITE
which has commented html, hyperlinks, or textual urls listed for any other
keyword optimization or SEO (search engine optimization), or search engine
submission company. Neotrope will remove links within our ContextEngine(tm)
system to any web PAGE which has links to any other keyword optimization
company, or to any site that offers website design and marketing.
Neotrope does not provide services "anonymously." We will create announcements
on various of our business sites which state that you have chosen our services
for your optimization and website marketing, and we will have both temporary and
permanent links into your content (including other pages than your home page),
and we may use a screen shot of your website design in our featured client area.
By ordering our services, you agree to allow us the limited right to reproduce
your home page for the purpose of linking to you, and the right to deep-link
into your content, and the limited right to use your business name and/or
trademark(s) for this purpose. We make no claim to your content, or to your
trademarks or service marks. Further, we include commented text in any HTML that
we modify stating "Keyword Optimization Provided by Neotrope - www.neotrope.com"
which is invisible to your site visitors, and which must remain in your modified
HTML as long as we provide services for your firm. If these "credits" are
removed, we may (at our sole descretion) choose to lower your site "weight"
level within our ContextEngine(tm) system, which may lower your overall rankings
over time. You are not required to provide a visible or invisible reciprocal
link to our site/system from yours, however by doing so, we will provide your
site additional "weight" in our system, to improve your permanent rankings.
All Neotrope service programs are for a specific period of time (i.e., 3 months,
12 months, etc.), as specified on our order form(s). Once a project expires, you
will be invited to continue your program, but are under no obligation to do so.
We reserve the right to reject any project which involves illicit, illegal, or
offensive content, or any company that directly competes with Neotrope.
Neotrope is not responsible for any local, state, federal, or "Internet" taxes related to the service ordered, or imposed before the end of the current tax year. Customer is solely responsible for any and all taxes which may be levied for this purchase from Neotrope.
You agree and understand that certain information to be provided to you by
Neotrope will be considered proprietary and confidential and sharing this
information with a competitor will be considered a breach of confidentiality,
and may result in legal damages. Such information may contain written or verbal
data related to improving your website, modifications to site content, articles
and reports located in our members only area, and reports provided by email
regarding your promotion campaign as prepared by Neotrope when applicable. By
ordering our services you agree not to launch, or be directly involved with
(ownership, consultant, or other position), any competing services substantially
similar to those offering by Neotrope relating to search engine submission,
keyword optimization, and website optimization for search engines for a period
of not less than four (4) years. Any claimed breach of these provisions will be
mediated in the County of Los Angeles, California, and will initially be
mediated by the Better Business Bureau.
By submitting your order, and website information through our project form(s),
you agree to be bound by these Terms and Conditions, per the laws of the United
States of America, and the state of California.
IF YOU DO NOT AGREE TO THE FOREGOING TERMS AND CONDITIONS OF SERVICE (TOS), YOU
MAY NOT ORDER SERVICES FROM NEOTROPE(R).
[REV.06.10.03-cs]
> Return to our "how to order" page.
> Return to our "services overview" page.
|